The concept of scanning all paper documents and storing them electronically is admirable. But the goal of paperless efficiency can be elusive.   Before you jump into the paperless realm there are few important factors to consider.  (more)

No organization invests in a document management system for the sake of new technology.  There must be compelling reasons that substantially outweigh the soft cost of change and the hard costs of the financial investment -- with a clear, measurable return on the total investment. (more)